Privacy Policy

HireIT.ae
Email: sales@hireit.ae
Address: Unit 5 Essa Aman Warehouse, Investment Park 2, Dubai, United Arab Emirates
Last Updated: 26 November 2025

1. Introduction

HireIT.ae (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, browse our website, or make use of our IT rental services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you engage with us:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Delivery or billing address
  • Identification documents (for security and verification)
  • Any information voluntarily shared through forms, calls, or emails

2.2 Technical & Usage Data

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Process IT equipment rental requests
  • Deliver items to your selected address
  • Verify identity for security purposes
  • Respond to inquiries and provide customer support
  • Improve our website, services, and customer experience
  • Maintain business, financial, and regulatory records
  • Prevent fraud and safeguard our equipment

4. Legal Basis for Processing (UAE Compliance)

We process your personal data based on:

  • Your consent
  • Contractual necessity (to fulfil rental agreements)
  • Legitimate business interests (security, fraud prevention, service improvement)
  • Legal obligations under UAE regulations

5. Sharing Your Information

We do not sell or commercially distribute your information.
We may share your data only with:

  • Delivery & logistics partners
  • Payment processors
  • IT and hosting service providers
  • Legal or regulatory authorities if required
  • Authorized internal staff handling your order

All third parties must maintain strict confidentiality and data protection standards.

6. Data Security

We implement strong technical and administrative safeguards to protect your information from:

  • Unauthorized access
  • Loss or theft
  • Misuse or alteration

Only authorized personnel can access stored personal data.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfil your rental or service request
  • Comply with legal and financial obligations
  • Resolve disputes or prevent fraud

After this period, your data will be securely deleted.

8. Your Rights

In line with UAE data protection laws, you may request to:

  • Access your personal data
  • Correct any inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to certain processing activities

To exercise your rights, contact us at sales@hireit.ae.

9. Cookies & Tracking

Our website may use cookies to support:

  • Website functionality
  • Analytics and performance
  • User experience improvements
  • Marketing (where applicable)

You may disable cookies in your browser, though some features may not function properly.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices. Please review their policies before sharing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on our website with the updated “Last Updated” date.

12. Contact Us

For questions or requests regarding your data, contact us at:

📧 Email: sales@hireit.ae
📍 Address: Unit 5 Essa Aman Warehouse, Investment Park 2, Dubai, United Arab Emirates
🏢 Company: HireIT.ae